Official Document

Privacy Policy ong77

Your privacy is our priority. This policy explains in detail how ong77 collects, processes, stores and protects the personal information of every member on our platform.

Data Protection SSL Encryption International Licensing

Our Commitment

Core Principles of Privacy Protection

ong77 is committed to handling members' personal information with full trust, transparency and responsibility. These six principles form the foundation of every data-related decision we make.

Layered Data Security

All members' personal data is encrypted using 256-bit SSL encryption technology. Our servers are protected by strict access control systems so that your information cannot be easily accessed by unauthorised parties.

Information Confidentiality

ong77 does not sell, rent or disclose your personal information to third parties without your consent, except in situations required by law or established operational requirements.

Member Control Rights

As an ong77 member, you have the right to access, correct or request deletion of your personal information at any time. This process can be initiated through our customer support channels, available 24/7.

Minimum Collection

We only collect information that is genuinely necessary to provide ong77 services to you. No excessive or irrelevant data collection is carried out without a clear and legitimate purpose.

Reasonable Retention Period

Your personal information is only retained for as long as needed to fulfil the purpose for which it was collected, or for as long as required by applicable law, including financial compliance requirements.

Full Transparency

We will notify you if any material changes are made to this Privacy Policy. You will also be contacted via your registered email should any data security incident occur.

1. Introduction 2. Information Collected 3. Purpose of Use 4. Data Sharing 5. Cookies and Technology 6. Data Security 7. Your Rights 8. Children's Data 9. Policy Changes 10. Contact Us Frequently Asked Questions

✔ UPDATED

This Privacy Policy takes effect from 1 January 2026. Any changes will be communicated to registered members via email.

1. Introduction

This Privacy Policy is issued by ong77, an online casino platform operating under international licensing, to inform all members and website visitors about our personal information handling practices.

By registering an account or using any services on ong77.one, you are deemed to have read, understood and agreed to the terms contained in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to continue using our platform.

ong77 is committed to ensuring that every member's personal information is treated with full respect, security and in accordance with established international data protection standards.

2. Personal Information Collected

ong77 collects various types of personal information depending on how you interact with our platform. The types of information collected include:

Account Registration Information:

Full name as shown on your MyKad or valid identity document
Date of birth for age verification (21 years and above)
Active email address and mobile phone number
Username and password chosen during registration

Financial and Verification Information:

Payment method details including Touch 'n Go eWallet account number, DuitNow information and FPX online banking
Copy of identity document (MyKad or passport) for identity verification (KYC) purposes
Deposit and withdrawal transaction records
Cryptocurrency wallet information (USDT, BTC, ETH) where applicable

Platform Usage Information:

IP address, device type and operating system used
Game activity records, betting history and usage patterns
Login time, logout time and session duration logs
Cookie data and similar website tracking technologies

3. Purpose of Information Use

Every piece of information collected by ong77 is used for legitimate and clearly stated purposes. We use your data to:

Process new account registrations and verify member identity in accordance with KYC requirements
Process financial transactions including deposits and withdrawals securely
Provide responsive 24/7 customer support via live chat and email
Send you account-related communications, promotions and policy updates
Detect and prevent fraud, money laundering and suspicious activities
Comply with legal obligations and the requirements of the relevant licensing authorities
Analyse usage patterns to improve the overall user experience
Conduct checks related to responsible gambling and age limits

Important Note: ong77 does not use your personal information for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time.

4. Data Sharing and Disclosure

ong77 does not sell or rent members' personal information to any third party. However, there are certain situations where data sharing may occur, namely:

Authorised Service Providers:

We may share data with authorised third-party service providers that have confidentiality agreements with ong77, including payment processors, identity verification providers and customer support platforms. These providers are only permitted to use your data for explicitly stated purposes.

Legal and Compliance Requirements:

ong77 may disclose personal information when required by law, court order or the requirements of a legitimate regulatory body. This includes investigations related to financial fraud, money laundering or child protection.

Business Transfers:

In the event of any corporate restructuring, acquisition or asset transfer, members' personal information may be transferred to a successor entity, subject to equivalent protection terms.

5. Cookies and Tracking Technologies

ong77 uses cookies and similar tracking technologies to improve the user experience on our platform. The following are the types of cookies used:

Essential Cookies: Required for the basic functions of the platform, such as maintaining your login session and processing transactions securely
Performance Cookies: Collect anonymous statistical information about how you use our website for improvement purposes
Functional Cookies: Store your preferences such as language, display settings and personal preferences for ease of use

You can control or delete cookies through your web browser settings. However, disabling essential cookies may affect certain functions of the ong77 platform.

6. Data Security Measures

ong77 implements a range of comprehensive technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

256-bit SSL/TLS encryption for all data transmission between your device and our servers
Two-factor authentication (2FA) system available for additional account protection
24/7 system monitoring to detect any suspicious activity or intrusion attempts
Internal network segregation and role-based access controls for ong77 staff
Regular security audits by independent and qualified third parties
Encryption of data stored on our servers, including sensitive financial information

⚠ Security Warning: ong77 will never ask for your password or PIN via email, live chat or phone. Please report any suspicious communication claiming to be from ong77 to our support team.

7. Your Rights as a Member

As an ong77 member, you have certain rights regarding your personal information. These rights can be exercised by contacting our customer support team at any time.

HAK 01

Right of Access

You have the right to request a copy of all personal information we hold about you in a readable format.

HAK 02

Right of Rectification

You may request the correction of any inaccurate or incomplete information in your account records.

HAK 03

Right of Erasure

Under certain circumstances, you may request the deletion of your personal information, subject to legal obligations.

HAK 04

Right of Restriction

You may request that we restrict the processing of your information while its accuracy or legal basis is being reviewed.

HAK 05

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without having to give a reason.

HAK 06

Right to Portability

You may request that your data be transferred in a machine-readable format to another party of your choosing.

8. Protection of Children's Data

ong77 services are restricted to individuals aged 21 and above only. ong77 does not knowingly collect, process or store any personal information from individuals under the age of 21.

Should we find that personal information of an individual under the age of 21 has been obtained without proper age verification, we will promptly take steps to delete that information and close the account in question.

If you are aware that a child or underage individual has used the ong77 platform, please contact our customer support team immediately so that appropriate action can be taken.

9. Changes to This Privacy Policy

ong77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new technological developments.

Any material changes to this policy will be communicated to members via:

A clear notice on the main page of the ong77.one website
A notification email to the email address registered to your account
A notification pop-up during your next login to the platform

Continued use of the ong77 platform after the effective date of any such changes is considered your acceptance of the updated policy. You are advised to review this page periodically.

10. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact the ong77 customer support team through the following channels:

24/7 live chat available directly on the ong77.one platform
Support email: [email protected]

Our experienced team is ready to assist you in Malay and English. We aim to respond to all privacy-related enquiries in a timely manner.

Frequently Asked Questions

Questions Related to the Privacy Policy

Answers to the most commonly asked questions by ong77 members regarding privacy and data protection.

When registering an ong77 account, you need to provide your full name, date of birth, email address, mobile phone number and choose a username and password. Additional identity verification information such as your MyKad may be required to enable withdrawals or to meet the KYC verification requirements set by our licensing authority.

ong77 does not sell or rent your personal information to third parties for marketing purposes. We only share data with authorised service providers (such as payment processors) who are bound by strict confidentiality agreements, or when required by law and the relevant regulatory bodies.

You can submit a data deletion request by contacting the ong77 customer support team via live chat or support email. Please note that we may need to retain certain data to fulfil legal obligations, financial compliance requirements or to resolve any pending transactions.

The data retention period depends on the type of information and the relevant legal requirements. Financial and transaction records are typically retained in accordance with applicable financial compliance requirements. General account information will be deleted within a reasonable period after account closure, subject to compliance requirements.

Yes, all financial information including Touch 'n Go eWallet details, DuitNow and FPX online banking account details is stored with strong encryption protection. Your payment information is processed through a secure payment gateway and is not stored directly on ong77 servers beyond the period needed to complete the transaction.

Some information such as your mobile phone number and email address can be updated through your account settings. For changes to more sensitive information such as your name or date of birth, please contact the ong77 customer support team via live chat or support email with the relevant supporting documents for identity verification.

Join Our Platform

Ready to Play at ong77?

Enjoy online slots, live casino, sports betting and more on the secure and trusted ong77 platform. Your personal information is always protected in accordance with our Privacy Policy.

21+ | Bet Responsibly | Responsible Gambling